Interview Techniques (CSR 142)

Instructor: 
Tim Neumann

This course is intended to develop a basic understanding of the mechanics of a post-collision interview. Several approaches to interviews and considerations are discussed, including legal considerations, alternative questions, and thematic approaches.

This lesson consists of two (2) video lessons and include an assessment at the conclusion of each lesson.

Credit: 2 hrs.

 

Interview Techniques for the Collision Investigator, Part 1

Lesson Purpose: This lesson is intended to build understanding provided in the first training session. Legal considerations, alternative questions, and thematic approaches are discussed.

Training Objectives: At the end of this lesson, the student will be able to achieve the following objectives in accordance with the information received in class:

1. Understand the techniques to use when taking written statements during a collision investigation.
2. Understand key elements that determine the importance of an interview.
3. Learn non-verbal indicators exhibited during an interview that may signal positive results or warning signs from the person being interviewed.
4. Understand basic principles for setting boundaries to an appropriate interview process.
5. Apply the Nine-Cell Investigation Matrix to obtain descriptive issues during the interview process.


Video Length: 00:10:39

 

Interview Techniques for the Collision Investigator, Part 2

Lesson Purpose: This lesson is intended to build understanding provided in the first training session. Legal considerations, alternative questions, and thematic approaches are discussed.

Training Objectives: At the end of this lesson, the student will be able to achieve the following objectives in accordance with the information received in class:

1. Understand the principles for developing a thematic questioning technique to obtain a response from the person(s) being interviewed.
2. Understand various alternative interview techniques on subjects to determine their involvement in the collision.
3. Understand why it is important to develop a positive rapport with the person(s) being interviewed.
4. Understand when and how to use the Beheler Admonition when interviewing subjects involved in collisions.

 

Video Length: 00:13:13


 

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